McCann Associates Successfully Deploys National Healthcare Interpreters Credentialing Examination

April 22, 2014

Yardley, Pa. — McCann Associates, a leader in the deployment of high-stakes testing and certification assessments for professional credentialing and educational purposes, reports a record number of potential healthcare interpreters successfully taking and  passing the Certification Commission for Healthcare Interpreters’ (CCHI)Certified Healthcare Interpreter (CHI) and Associate Healthcare Interpreter (AHI) credentialing examinations.

CCHI’s Certified Healthcare Interpreter examination is a computer-based, interactive, oral exam delivered by McCann Associates in the US and Canada.  It is unique in the industry in that it delivers audible content to the test candidates, and collects their spoken responses which are automatically and randomly delivered to trained raters for adjudication and comments.  McCann is the only company currently offering this type of technology.

The CHI exam is divided into 3 sections: Consecutive translation (translating paragraphs or complete thoughts), Simultaneous translation (translating sentence by sentence in a conversational mode), and Sight translation. The tests, which are given 4 times per year to approximately 200 individuals per quarter, are currently available in Spanish, Mandarin and Arabic. Russian and Vietnamese versions are due to be released shortly.

“The CHI test results have been significant,” said the President of McCann Associates. “We have seen quarterly increases in the number of candidates taking the test, as well as the highest average scores since the product was released two years ago.  Most importantly, the percentage of candidates who have passed the exam has risen every quarter, culminating in a 75% pass rate in Q1 2014.  We are proud of these results and look forward to continued success with CCHI.”

McCann has also successfully created and delivered the AHI practice examination(available at www.vantageonlinestore.com) which consists of 100 multiple-choice questions divided across a number of carefully selected domains:  Managing an Interpreting Encounter, Healthcare Terminology, Interacting with Other Healthcare Professionals, Preparing for an Interpreting Encounter, and Cultural Responsiveness. It provides a score and a diagnostic summary report that precisely identifies areas of need for future study. Correct answers and explanations are part of the report.

About McCann Associates
McCann Associates is the world leader the development and deployment of high-stakes testing and assessments for professional credentialing and educational purposes. Leveraging artificial intelligence, linguistics and advanced data management platforms, McCann Associates is able to provide state-of-the-art assessment solutions to some of the world’s top industries.

About Certification Commission for Healthcare Interpreters
Founded in 2009, CCHI is a 501(c)(6) organization whose mission is to develop and direct a comprehensive credentialing program for healthcare interpreters, bring together representatives from national and regional non-profit interpreting associations, language companies, community-based organizations, educational institutions, healthcare providers, and advocates for LEP individuals.