McCann Associates

California - Higher Ed Sales Executive

McCann Associates (www.mccanntesting.com) is a wholly-owned subsidiary of Vantage Technologies - a world leader and innovator in developing and leveraging artificial intelligence and natural language technologies into a broad spectrum of vertical markets.

McCann Associates has earned an industry reputation for delivering a suite of world-class products and services designed to assess and improve essential skills of the learner. Solutions include online assessments, writing enhancement tools, English language development programs, customized consulting services, and much more.

Due to explosive growth McCann Associates is actively seeking a talented and motivated "HUNTER" to join its higher education sales team. Our corporate headquarters are located in Ewing, NJ, but we are looking to hire a representative located near San Francisco, CA.

As a Sales Executive you will report to the Director of Sales of McCann Associates and be the primary driver for identifying, developing, and closing new business opportunities on a national basis in the higher education market. In this business development role you will manage the entire sales lifecycle from prospecting to close. You will generate leads, engage prospects, lead web-based demonstrations and conduct live presentations to introduce the unique benefits and advantages offered by McCann Associates, build relationships, write proposals and close business.

To be successful in this challenging position qualified candidates must have -

• Prior experience selling into the college/university market. Please do not respond unless you have this experience.
• A strong desire to drive the acquisition of new accounts/ this is a "Hunter" position.
• A strong understanding of college/university systems and its sales process.
• A minimum of 5 years experience executing a tactical and strategic sales process, selling assessments and educational software solutions.
• Achieve results with a sense of urgency.
• A track record of consistently achieving large sales quotas selling into the higher education market.
• Superior telephone and customer-facing presentation skills.
• Proven success creating and executing an effective sales plan.
• A passion for driving the full sales life-cycle including prospecting, lead generation, contact, presentation, relationship building, negotiating, proposal writing, closing and account management.
• Excellent communication and interpersonal skills; demonstrates strong cross-functional collaboration skills with peers and colleagues.
• An action-orientation; has a results-driven approach complimented by an engaging, professional presence.
• Is a strong self-starter able to independently achieve goals and objectives.
• Reacts positively to change.
• A visionary perspective - is able to comprehend the value proposition offered by McCann Associates and is eager to represent it in the marketplace.
• A strong knowledge and proficiency in Microsoft Office applications to complete monthly, quarterly and annual activity and statistical reports.
• Miscellaneous duties as assigned
• The ability to travel as required in order to maximize business opportunities.
• Undergraduate degree.

McCann Associates offers a competitive base salary, commission and bonus plan with uncapped earnings potential; company benefits program including 401K; paid training; company paid cell phone/laptop/technology required to perform the sales function; and professional career advancement opportunities.

McCann Associates and Vantage Technologies is an Equal Opportunity Employer.

Qualified candidates interested in joining a dynamic leader in Education Technology should forward a current resume and salary history to: hr@vantage.com

Please place the word "McCann" in the subject header.

No telephone calls, please!

Charlotte, NC - Higher Ed Sales Executive

McCann Associates (www.mccanntesting.com) is a wholly-owned subsidiary of Vantage Technologies - a world leader and innovator in developing and leveraging artificial intelligence and natural language technologies into a broad spectrum of vertical markets.

McCann Associates has earned an industry reputation for delivering a suite of world-class products and services designed to assess and improve essential skills of the learner. Solutions include online assessments, writing enhancement tools, English language development programs, customized consulting services, and much more.

Due to explosive growth McCann Associates is actively seeking a talented and motivated "HUNTER" to join its higher education sales team. Our corporate headquarters are located in Ewing, NJ, but we are looking to hire a representative located near Charlotte, NC .

As a Sales Executive you will report to the Director of Sales of McCann Associates and be the primary driver for identifying, developing, and closing new business opportunities on a national basis in the higher education market. In this business development role you will manage the entire sales lifecycle from prospecting to close. You will generate leads, engage prospects, lead web-based demonstrations and conduct live presentations to introduce the unique benefits and advantages offered by McCann Associates, build relationships, write proposals and close business.

To be successful in this challenging position qualified candidates must have -

• Prior experience selling into the college/university market. Please do not respond unless you have this experience.
• A strong desire to drive the acquisition of new accounts/ this is a "Hunter" position.
• A strong understanding of college/university systems and its sales process.
• A minimum of 5 years experience executing a tactical and strategic sales process, selling assessments and educational software solutions.
• Achieve results with a sense of urgency.
• A track record of consistently achieving large sales quotas selling into the higher education market.
• Superior telephone and customer-facing presentation skills.
• Proven success creating and executing an effective sales plan.
• A passion for driving the full sales life-cycle including prospecting, lead generation, contact, presentation, relationship building, negotiating, proposal writing, closing and account management.
• Excellent communication and interpersonal skills; demonstrates strong cross-functional collaboration skills with peers and colleagues.
• An action-orientation; has a results-driven approach complimented by an engaging, professional presence.
• Is a strong self-starter able to independently achieve goals and objectives.
• Reacts positively to change.
• A visionary perspective - is able to comprehend the value proposition offered by McCann Associates and is eager to represent it in the marketplace.
• A strong knowledge and proficiency in Microsoft Office applications to complete monthly, quarterly and annual activity and statistical reports.
• The ability to travel as required in order to maximize business opportunities.
• Miscellaneous duties as assigned.
• Undergraduate degree.

McCann Associates offers a competitive base salary, commission and bonus plan with uncapped earnings potential; company benefits program including 401K; paid training; company paid cell phone/laptop/technology required to perform the sales function; and professional career advancement opportunities.

McCann Associates and Vantage Technologies is an Equal Opportunity Employer.

Qualified candidates interested in joining a dynamic leader in Education Technology should forward a current resume and salary history to: hr@vantage.com

Please place the word "McCann" in the subject header.

No telephone calls, please!

Product Manager / Project Manager

McCann Associates is an innovative leader in the development of assessment, certification, and diagnostic learning tools for public and private organizations. Clients ranging from General Electric (GE-MDS) to the American Board for the Certification of Teaching Excellence to hundreds of municipalities and higher education institutions utilize McCann's rich platforms and software solutions for online delivery of certification and licensure exams; delivery of entry level and promotional personnel tests; employee life cycle management; delivery of online training, assessment and surveys; writing improvement in the workplace and classroom, and skills development. As part of the Vantage Technologies corporate family, McCann leverages patented artificial intelligence, natural language understanding, and advanced data management technologies to bring an entirely new dimension to traditional testing, certification, data management, and learning opportunities.

The Product Manager / Project Manager (PPM) is a member of the Operations Team, reporting to the Senior Project Manager Team Leader. The PPM is responsible for leading the scrum cycles for the College Success application and for major client implementations.

Responsibilities include:

Responsibilities include, but are not limited to:

• Working with product stakeholders to define user stories / project needs; prioritizing the workflow; working with the development team to implement product enhancements; managing the entire build-out of the College Success application
• Conduct quality assurance testing on new applications and/or new enhancements
• Developing project scope documentation and executing the project plan on time and within budget
• Prepare detailed application related documentation; material may include user guides, technical specifications, tutorials, reference material, and training materials
• Develop specifications and requirements documentation to be provided to the implementation team including, but not limited to, storyboards, and data flow diagrams.
• Implement new customers onto College Success and ensure a successful experience
• Prepare and send weekly, monthly, and/or quarterly updates to clients based on specific requests and/or contractual commitments
• Prepare weekly and monthly reports for supervisor
• Oversee invoicing for assigned accounts
• Document processes and procedures; make suggestions for process improvements
• Prepare training materials for internal customer service department; and deliver in-person training to internal customer service department
• Work with the test development team to ensure sufficient and adequate content for the program
• Work with psychometrics team to ensure validation and other studies are completed; deliver and present findings and reports to client
• Work with the scoring center to schedule expert scoring of paper and pencil examinations
• Serve as a point-of-contact to the customer and internal departments for day-to-day execution of project.
• Ensure that all program services and products are of high quality, delivered on time and on budget.
• Coordinate the production of user-related materials.
• Perform related project management and account management duties as needed.
• Miscellaneous duties as assigned
• Some travel required.

Qualifications/Skills:

• BA/BS Degree in related field required.
• Experience with agile project management, SCRUM, sprint cycles and working closely with software development team and stakeholders
• 3-5 yrs prior experience in product management and project management in a software development workplace strongly desired.
• Ability to manage multiple projects in a fast-paced, matrix environment and still maintain quality and attention to detail.
• Customer-focused - establishes and maintains customer relationships; highly skilled in managing customer expectations.
• Communication Skills - strong listening, and oral/written communications skills, including the ability to facilitate interactive sessions with business / functional personnel; exceptional negotiation, facilitation and mediation skills.
• Decision-making - strong ability to think creatively and independently. Ability to make decisions-quickly and solve problems effectively and efficiently.
• Interpersonal Skills - able to effectively interact at all organizational levels, function in a team-driven environment, and manage conflict effectively and constructively.
• Project Management - knowledge of project management methodologies; able to use project management tools and participate effectively in a structured project management environment.
• Quality - understands and applies software quality management concepts, including testing and service level agreement management.

Client Services Representative II

McCann Associates is an innovative leader in the development of assessment, certification, and diagnostic learning tools for public and private organizations. Clients ranging from General Electric (GE-MDS) to the American Board for the Certification of Teaching Excellence to hundreds of municipalities and higher education institutions utilize McCann's rich platforms and software solutions for online delivery of certification and licensure exams; delivery of entry level and promotional personnel tests; employee life cycle management; delivery of online training, assessment and surveys; writing improvement in the workplace and classroom, and skills development. As part of the Vantage Technologies corporate family, McCann leverages patented artificial intelligence, natural language understanding, and advanced data management technologies to bring an entirely new dimension to traditional testing, certification, data management, and learning opportunities.

The Client Services Representative II is a member of the Operations Team, reporting to the Senior Project Manager Team Leader. The Client Services Representative II communicates with, supports and manages clients using the McCann suite of software solutions.

Responsibilities

• Assist the project manager in implementing new projects/new clients and maintaining existing client relations
• Prepare weekly and monthly reports for the project manager
• Prepare and send weekly, monthly, and/or quarterly updates to clients based on specific requests and/or contractual commitments
• Maintain communications with clients to address day-to-day needs and special requests
• Serves as a liaison between the client and the project manager
• May receive and manage Police and Fire orders
• Create and manage weekly invoice reports for accounting for all Police and Fire accounts and other accounts specifically assigned to the Client Services Representative
• Communicate general updates to clients and internal staff highlighting new features and tools
• Conduct quality assurance testing on new applications and/or new enhancements
• Prepare detailed application related documentation; material may include user guides, technical specifications, tutorials, reference material, and training materials
• Document processes and procedures
• Prepare training materials for internal customer service department; and deliver in-person training to internal customer service department
• Receive, record, and manage customer orders
• Interact with web-based applications for purposes of assisting end users; clients; and other departments
• Prepare newsletters
• Work with the test development team to review items, tests, and score reports;
• Work with the scoring center to schedule expert scoring of paper and pencil examinations
• Identify application bugs, document and manage them in our tracking system
• Troubleshoot issues and identify solutions
• Attend project and staff meetings
• Other duties and responsibilities as may be required
• Some travel

Qualifications

• Prior experience in developing client relationships
• Ability to manage multiple clients in a matrix environment
• Superior writing and oral communication skills
• Exceptional telephone and listening skills
• Ability to work in a dynamic often hectic environment
• Dedication to quality
• Attention to detail
• Proficiency in Microsoft Word, Excel, PowerPoint and Captivate
• Positive attitude, customer friendly, people person
• Strong desire to learn and capacity to learn rapidly
• Ability to think creatively and independently
• Excellent troubleshooting skills
• Excellent research skills
• Self motivated
• BA or BS degree required